Simple pricing. No per-viewer fees.

* Customisation add-ons are priced separately and billed as a once-off fee. Contact us for a quote.

Frequently asked

Common questions about plans, billing, and customisation.

How do free viewers work?

Free viewers are allocated based on your plan. Starter accounts include zero viewers (creator access only). Premium accounts include 1 free viewer for every creator seat you purchase. Enterprise accounts unlock unlimited free viewers.

How does the white-labelling setup fee work?

The branding and environment customisation is a once-off setup fee. There are no hidden monthly charges for keeping your logo and colours on the platform; your standard subscription covers ongoing hosting.

Can we switch from monthly to yearly billing?

Absolutely. You can switch to annual billing at any time to lock in the discounted rate. The changes will reflect immediately on your next cycle.

Where is my data hosted?

All data is logically isolated and encrypted. The Premium tier runs on dedicated cloud environments for enhanced privacy. If you have strict compliance requirements, the Enterprise tier allows for full on-premise or private cloud deployment.